Full-service ATM programs customized to fit your needs. Our turnkey ATM placement provides many benefits including:
- Capital Savings: PayLink purchases ATMs on your behalf and installs them at your locations.
- No cash responsibility: PayLink will supply all the vault cash for the ATMs in the program and ensure that sufficient cash is on-hand to meet consumer demand.
- Cash Management: Complete cash management services including cash monitoring, secure armored loading and insurance.
- ATM Maintenance: Nationwide maintenance support to ensure your ATMs maintain the maximum UpTime.
- Comprehensive Customer Service: Available 24/7, 365 days a year. Our goal is to provide our customers with an ATM program that fits their business needs – wihtout any operational or financial burdens.
- Traffic driving initiatives: PayLink offers a variety of programs to increase usage of your ATMs and drive foot traffic to your locations.
- Experienced program management: As one of the largest ATM owners and managers (from 1997), we know more about running a successful ATM program than just about anybody in the business – and we put that knowledge to work for you.
- Complete customer care: PayLink is here for you and your ATM users. In the unlikely event of a problem, we’ll do whatever it takes to get your ATMs up and running again quickly.
- Performance Monitoring: Enjoy 24/7/365 oversight of your ATMs’ performance. That includes switch and telecommunication functions. Your ATMs will be up, and your users will have uninterrupted access.
- Transaction Trafficking: Efficient and safe routing of transactions is critical to your PayLink experience. You can count on exceptional uptime with secure, fast ATM network routing services.
- Network Connections: You’ll be securely connected to every major local and national ATM network and card association – providing your ATM
users better access to their money, and you with a better opportunity to profit on each transaction.
- Vault Cash Management: Low cash levels can cause unplanned ATM downtime. That can cost you profits and even cause a frustrating experience for your customers. This service provides real time monitoring of ATM cash status to help ensure levels never get too low.
- Realtime Console: PayLink will give you remote access to RTC – enabling you to see terminal performance, monitor service and review transactions all in real time.
- Route Management: We utilize logistics software to maximize efficiency, saving you time and money.
- Emergency Cash Replacement: Our software algorithm aletrs us to usage spikes and prevents cash shortages by initiating E-cash runs before the ATM runs out of money.
99% UpTime Guarantee
Paylink is proud of our service record and is another key factor in our customer retention record. Paylink will pay up to $1,000 per ATM if we do not meet our annual goal of 99% uptime. There are many issues that can go wrong with an ATM machine that can make it go down for minutes, hours—or days. It’s the response time and well trained service personel that keep us in the front. We don’t know of any other company delivering a 1-hour response time.
- Customized Programs: We work with both the retailer and financial institution to determine best way to combine your existing marketing goals into one organized complete ATM solution. If you’re the head of HR, have 2,000 employees in your building and want Free ATM transactions for all of them, we can create a plan for that. If you want a ATM on every Airplane in your fleet we can design a solution to match the goal.
- Strategic Partnerships: We focus a lot of time in this area. As an example – we have an existing customer that happens to be a large bank. The customer called to let us know they have just acquired a smaller bank and now want a plan to strategically untilize capital in the best way possible to increase ATM presence in a particular state. We discuss their ideal customers, areas of importance and many other things we don’t list online. Then decide on a plan which might include the branding of1 large Mall, a major airport, a prestigious university, and a 50 C-store chain with locations throughout the state. Having the resources, contacts and reputation opens doors that would otherwise be closed. We don’t want to give away information but will say that if Airports, Universites, Malls, Chain Stores, Drive UP ATMs, C-Stores, Luxury Hotels are where we spend most of our time.
- Financial Institutions: At each ATM our first priority is protect the banks valuable brand. Our second goal is to allow each FI to experience how we operate. It’s doing one big thing right that separates us. It’s really about the hundreds of small things that enable us to deliver on our promise to you. PayLink enhances ATM portfolio accessibility and profitability while decreasing the costs for FI’s. Our comprehensive suite of services, help your customers, promote your company, and do it in a way that makes you proud. Paylink is proud of our service record and is another key factor in our customer retention record. We will pay up to $1,000 per location if we do not meet our annual goal of 99% uptime. There are many issues that can go wrong with an ATM machine that can make it go down for minutes, hours—or days. It’s the response time and well trained service personnel that keep us in the front of the pack. We are the only company delivering an average 1-hour response time.
- Consistency: PayLink delivers consistency through, innovation, quantification and Orchestration. Our processes are documented and benchmarked allowing errors to be caught before they reach our customer.
- Expert Problem Solvers: We have so many repetitive processes that our team gets excited when we get to research and tackle a new obstacle. Give us something difficult, we will solve it, document it and wait for another challenge.